Roles & Access

AccredTix is designed so each person sees only the tools they need for their job.

Common Roles

Tenant Owner

Typically responsible for:

• Billing and subscription actions
• High-level account governance
• Event-level ownership decisions

Event Operations Manager

Typically responsible for:

• Event setup and module configuration
• Approvals and workflow oversight
• Day-to-day operational reporting

Client User

Typically responsible for:

• Running assigned operations in their groups
• Managing only the modules granted to them

Team Contact

Typically responsible for:

• Submitting team member details
• Completing requests via team portal flows
• Uploading required forms/documents

How Access Works

Access is controlled by:

• Group membership (which team a user belongs to)
• Module assignment (which parts of AccredTix each group can use)

Best practice: create groups around real operational responsibilities, not job titles alone.

Access Setup Best Practices

• Keep billing permissions limited to account owners
• Give gate/check-in staff only operational modules they need
• Review group assignments before every new event
• Use test accounts when validating permissions