How to Upgrade to Pro

Pro in AccredTix is a per-event subscription. You upgrade the events that need it and leave smaller ones on the free plan — each event’s subscription is independent, and new workspaces start with a 7-day trial so you can explore Pro features before committing.

What Pro unlocks

Pro removes the free plan’s limits and switches on the advanced features across the modules, including:

Zones — accreditation access areas on allocations and passes.
Custom wallet branding — your colours, logo, and back text on Apple/Google Wallet passes.
Guest list SMS — ticket notifications by text (billed per send).
Anonymous induction responses and Resend to Pending People bulk chasing.
Photo collection on accreditation records.
Higher limits — custom fields, bulk emails, and longer activity log retention.
API access for integrations.

Wherever you meet a Pro feature on the free plan, you’ll see an upgrade banner explaining what it does — nothing is hidden, just locked.

Upgrading an event

Open the event from Mission Control (or use the Pro / Go Pro tab on the event’s settings page).
Press the upgrade action — you’re taken to Stripe Checkout to enter payment details securely. AccredTix never sees your card number.
After payment you’re returned to AccredTix, and the event flips to Pro automatically within a few moments.

The workspace owner is the billing contact — one Stripe customer covers your whole workspace, with a separate subscription per Pro event.

Managing billing

Workspace owners manage everything from Mission Control → Billing:

Every event’s subscription at a glance, with the next upcoming payment.
Invoice history with downloads.
The Stripe Customer Portal for updating your payment method and billing address.

Each event also has its own Billing page showing that event’s plan summary.

Cancelling and resuming

Cancel from the event’s Billing page — you’ll be asked for a reason (for example Event is completed). The subscription runs until the end of the current billing period, and you can resume any time before it lapses if you change your mind.

When Pro ends:

The event keeps running on the free plan.
Pro-only features lock, but no data is deleted — zones, wallet branding, and responses are all still there if you upgrade again later.

FAQs

Does Pro cover my whole workspace? No — Pro is per event. Upgrade each event that needs it.

Can I upgrade mid-event? Yes, any time. Pro features unlock as soon as the checkout completes.

Who can upgrade? The upgrade and billing pages are available to workspace owners.

What happens to my trial? New workspaces get a 7-day trial of Pro features. After it ends, upgrade the events you want to keep on Pro.

I completed checkout but the event still shows free. The link-up usually happens within seconds of returning from Stripe. Refresh the page; if it persists for more than a few minutes, contact support with the event name.